Stream App Not accepting password on iPAD

I have the latest iPAD with iOS 14.  My xfinity stream app is lot letting me despite using the right password and xfinity ID.  My wife has no problem on her iPAD but she is still on iOS 13, latest update. I told her not to upgrade for now. I've tried reloading the app, deleting all my other Xfinity apps and just reloading stream app. Restarting the iPAD.  Any suggestions?