New Poster
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2 Messages
Stream App for Samsung
Does anyone know when the Samsung/Xfinity Stream issue will be resolved. I'm currently getting errors:
" TV APP - 00209" and " TV APP - 00409"
I haven't had TV for over a month and it seems like only the engineers are aware of this issue. LAst engineer I spoke to said thousands of people were on this ticket yet normal customer service seems to be kept out of the loop for some reason.
mike82
Contributor
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23 Messages
5 years ago
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CCChe
Official Employee
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6.9K Messages
5 years ago
Hello @kelitarsa1, and @mike82! Thank you for posting to the Xfinity Forum to inform us of the issues you were having with the Xfinity Stream App. Last week there was a known issue that was being investigated by the engineers, but it has now been resolved. I wanted to check in to see if you're still receiving the error codes or if this has been resolved for you?
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