kelitarsa1's profile

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2 Messages

Fri, Dec 11, 2020 7:00 AM

Stream App for Samsung

Does anyone know when the Samsung/Xfinity Stream issue will be resolved. I'm currently getting errors:


" TV APP - 00209" and " TV APP - 00409" 


I haven't had TV for over a month and it seems like only the engineers are aware of this issue. LAst engineer I spoke to said thousands of people were on this ticket yet normal customer service seems to be kept out of the loop for some reason. 





23 Messages

5 m ago

No idea. Mine hasn't been working for almost a week. Fortunately I had a spare roku stick and plugged that into my Samsung TV and have been using that until they fix the Samsung app.

Official Employee


6.1K Messages

5 m ago

Hello @kelitarsa1, and @mike82! Thank you for posting to the Xfinity Forum to inform us of the issues you were having with the Xfinity Stream App. Last week there was a known issue that was being investigated by the engineers, but it has now been resolved. I wanted to check in to see if you're still receiving the error codes or if this has been resolved for you?  

I am an Official Comcast Employee.
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