Friday, December 29th, 2023 3:44 AM

Stream app error not connected to home network

I am connected to your network in my home but you keep telling me I'm not and refusing to load the app on my TV. Your incompetence is stunning.

This post was created from this comment on different post

Official Employee


1.1K Messages

5 months ago

@user_7fjnfy Thank you so much for letting us know you are having issues with your stream app not recognizing you are at home on your home network. We have a great page set up for support for errors when using the Xfinity Stream app. If you check out this page here https://www.xfinity.com/support/articles/troubleshooting-stream-portal-and-app you can see a few recommendations for the error you are running into check them out!

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