Visitor
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1 Message
Stream App Broken
Please revert back to the prior app version. This version is useless and making me consider switching to a different provider.
Visitor
•
1 Message
Please revert back to the prior app version. This version is useless and making me consider switching to a different provider.
XfinityTonya
Official Employee
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24 Messages
2 hours ago
Good Evening@user_v23u9y,
Thank you for reaching out to us here on Xfinity Forums! I’m sorry to hear you’re having trouble with the Xfinity Stream app. I completely understand the frustration, and I’d be happy to work with you to get this figured out.
To better assist you and take a closer look at what’s happening, please send us a Direct Message so we can continue assisting you securely.
Could you please send our team a direct message with your full name and full address?
To send a direct message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "Start new conversation" (pencil and paper) icon
• In the "To:" line type "Xfinity Support" as you type the drop-down list which appears. Select the "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window, please add your full name and address
• Press Enter to send it
How to: Direct messaging within the forum | Xfinity Community Forum
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