dadogg's profile

Frequent Visitor

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6 Messages

Thu, Aug 13, 2020 6:00 AM

Sorry, we've run into a problem. The good news? We can take care of it right now. First, you'll nee

Why is this issue not been adressed?  Was working fine and then stopped??  Its been over a month and Xfinity could care less.  

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Rustyben

Expert

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24K Messages

10 m ago


@dadogg wrote:

Why is this issue not been adressed?  Was working fine and then stopped??  Its been over a month and Xfinity could care less.  


what device are you seeing this error and is there an error number? what were you doing when you got the error. if on a Roku or a desk/laptop, try a smart phone/tablet. same problem?

Frequent Visitor

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6 Messages

10 m ago

Steam is working fine on iphone and ipad.

Frequent Visitor

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6 Messages

10 m ago

Error TVAPP-00114 is the code.  Using a windows(7) desktop with latest version of chrome.  Worked fine forever and then just stopped one day and hasn't worked since.

Rustyben

Expert

 • 

24K Messages

10 m ago


@dadogg wrote:

Steam is working fine on iphone and ipad.


unplug the gateway/modem from power for 2-3 minutes and plug back in. working? if in bridge mode remove power from router too and after gateway is back up plug router back in.

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