@Odl5107 wrote: My ex using my Xfinity stream is it a way to take him off. I changed my password too?
need more information. did the 'ex' use your username/password (then had access to your account and could add other users) or did you create a new user and give them the username/password?
then freshly change the password and then call 800-comcast and select technical support cable TV, then ask that agent to transfer you to the app support team. ask the app support team to deprovision all of your streaming devices. should you do this next time, create a username (you can later delete or restrict) and give that out not your own username/password.
Responses
Rustyben
Expert
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24K Messages
2 y ago
need more information. did the 'ex' use your username/password (then had access to your account and could add other users) or did you create a new user and give them the username/password?
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Odl5107
New Poster
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4 Messages
2 y ago
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Odl5107
New Poster
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4 Messages
2 y ago
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Rustyben
Expert
•
24K Messages
2 y ago
then freshly change the password and then call 800-comcast and select technical support cable TV, then ask that agent to transfer you to the app support team. ask the app support team to deprovision all of your streaming devices. should you do this next time, create a username (you can later delete or restrict) and give that out not your own username/password.
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