Odl5107's profile

New Poster

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4 Messages

Wed, Oct 23, 2019 9:00 AM

Someone using my Xfinity stream

My ex using my Xfinity stream is it a way to take him off. I changed my password too?

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Rustyben

Expert

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24K Messages

2 y ago


@Odl5107 wrote:
My ex using my Xfinity stream is it a way to take him off. I changed my password too?

need more information. did the 'ex' use your username/password (then had access to your account and could add other users) or did you create a new user and give them the username/password?

New Poster

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4 Messages

2 y ago

I put in my username and password

New Poster

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4 Messages

2 y ago

I can see when he's using it.
Rustyben

Expert

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24K Messages

2 y ago


@Odl5107 wrote:
I can see when he's using it.

then freshly change the password and then call 800-comcast and select technical support cable TV, then ask that agent to transfer you to the app support team. ask the app support team to deprovision all of your streaming devices. should you do this next time, create a username (you can later delete or restrict) and give that out not your own username/password.

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