U

Visitor

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3 Messages

Saturday, April 10th, 2021 1:49 AM

Closed

Someone is using my stream app

I have changed all my usernames and passwords, my login and password, and I have went to manage devices I keep removing them and the only user that is listed is myself. I have been told that maybe it needs to be deprovision but I can’t seem to get any help with this. Does anyone know what I can do to keep them from using my stream app 

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Gold Problem Solver

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2.9K Messages

4 years ago

Hey there, @user_45d737

 

Do you use only one device to view your streams? This would include mobile phones, laptops, PCs, game consoles, Smart TVs, etc. 

 

Sometimes certain devices can create a duplicate on your device list. I have had that happened to me a couple of times. 

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