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Saturday, November 9th, 2024 8:46 PM

Some Recorded shows appear upon first turning TV on then some disappear

When my TV is first turned on and I go to Xfinity “Recorded” then all of my recorded shows appear. Only a select subset appears after that. I have synced according to instructions, I have checked and rechecked all settings, but nothing fixes the issue. What will it take to resolve this issue?

Official Employee

 • 

607 Messages

21 days ago

Good afternoon @user_yagjxd. Do you have the Stream app downloaded on a smart device? If you do, can you check to see if the recordings are listed there? 

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