erictroy's profile

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7 Messages

Wednesday, April 29th, 2026 4:07 AM

SNY channel not streaming on Xfinity Stream App running on any apple device

All day I was unable to stream SNY channel on the Xfinity Stream app on any of my Apple devices. Apple TV, IPhone or IPad. 

I was on with support for close to an hour and they were unable resolve issue.  Still unable to get that station. Only happening on apple devices. I am able to stream on an Amazon fire stick. 

I was also not able to view the recording from the channel as well. For only that channel. 

Anyone else having this issue? Any resolutions?

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Visitor

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1 Message

21 hours ago

Yes, same thing for me. I can’t get the SNY channel to stream or play recorded SNY programs on my iPhone. The weird thing is it’s only SNY that isn’t working and it’s only on my iPhone. I tried again this morning and it’s still not working.

Hopefully, customer service was able to escalate to someone who can resolve this issue on the tech side.

Thanks for starting this thread!

Visitor

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1 Message

14 hours ago

Same here on iPhone and iPads as of last night. 1 hour on tech support and they are useless. 

Visitor

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1 Message

14 hours ago

Same with me! I was able to note, my cable box did play SNY perfectly, but my Apple TV/Xfinity Stream on iPhone and xfinity stream on Mac, all did not work

Visitor

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1 Message

12 hours ago

yes same here having the same issue last worked on sunday

New Poster

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3 Messages

10 hours ago

What a surprise. Like so many corporations in our wonderful country these days, Comcast has virtually abandoned their start-up core mission, which for Adelphia/Comcast was providing reliable, affordable cable TV service to theie customers. 

Nowadays, it's satisfying the metrics that the market wants to see. Providing anything of value to their customers is secondary now - maybe not even secondary. 

They don't care what we think, it's take it or leave it.

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