Stephaniej13's profile

New Poster


2 Messages

Wed, Jul 20, 2022 11:02 AM

Slow, difficult to maneuver the menu

So slow... constantly loading, cuts off in mid sentence.

The menu- good Lord, can't tell which category you are on. It's so frustrating. Why can't you get show info on the TV menu?  You have to click into the show to see the info.. ridiculous.

Why can't it look and act the same as when I had my box?

Official Employee


200 Messages

2 m ago

Hey, there @Stephaniej13 Thank you for taking the time out of your day to reach out to us here at Xfinity on Forums! I'm so sorry that you are not having a great experience with your tv services. This is not what we want for our valued members


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