Mon, May 17, 2021 11:06 PM
How do I get all of the shows on my dvr to show on the app so I can download them to watch on a trip?
1 m ago
Hello, @user_7e2117! I'm sorry to hear that your recorded shows aren't popping up on your Stream App! Have you tried logging out and back in to give the app a quick refresh? If that hasn't worked, try this:
Log on to your app
Click the 3 lines in the top left corner
Scroll to the bottom select Xfinity Stream
Scroll to the bottom, double tap the version
Click clear device - specific settings.
This will log you out and clear everything. When you go to login, you'll have to manually enter your login information. Let me know if this helps!
I logged out and back in and it did not help. I tried the other set of instructions. I clicked the 3 lines and scrolled to the bottom. Xfinity stream is not clickable. I can click of the little help icon and the settings wheel but not the words.
Oh I found it in the settings but that did not work either
Some shows can be watched only in the home. I would be happy to help and look into your concern. send me a private message with your full name (and the account holder's name if different from you) and the numbers associated with your service address. To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat.