Visitor
•
3 Messages
Shows on dvr not on app
How do I get all of the shows on my dvr to show on the app so I can download them to watch on a trip?
Visitor
•
3 Messages
How do I get all of the shows on my dvr to show on the app so I can download them to watch on a trip?
user_Kaitlan
Contributor
•
317 Messages
4 years ago
Hello, @user_7e2117! I'm sorry to hear that your recorded shows aren't popping up on your Stream App! Have you tried logging out and back in to give the app a quick refresh? If that hasn't worked, try this:
Log on to your app
Click the 3 lines in the top left corner
Scroll to the bottom select Xfinity Stream
Scroll to the bottom, double tap the version
Click clear device - specific settings.
This will log you out and clear everything. When you go to login, you'll have to manually enter your login information. Let me know if this helps!
3
0