Visitor
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1 Message
SEC+ issues
I cannot access SEC+ on my TV. It says user not authenticated. I have spent about 6 hours on phone with Xfinity reps and no resolution.
Visitor
•
1 Message
I cannot access SEC+ on my TV. It says user not authenticated. I have spent about 6 hours on phone with Xfinity reps and no resolution.
CCBrandon1
Problem Solver
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770 Messages
4 years ago
Hello @user_cabba. We have reports of issues with streaming, and are working to find out more to resolve the issues. I have seen reports of using a secondary profile as a possible work around. For clarity, I see the message, but what is the error code you are receiving?
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