pck1's profile

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Wed, Aug 19, 2020 8:00 AM

Screenshots disabled on Xfinity streaming app on Iphone and IPad

Why has Comcast disabled my ability to take screenshots from my IOS devices?? This is a huge inconvenience. And makes no sense. The individual channels don't impose this requirement b/c I can go on CNN, for example, and take a screenshot just fine.


I've alerted customer service to this problem weeks ago. And was told they'd look into it. And nothing has changed.


Comcast is going to lose a longtime customer if this isn't changed.


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