2 Messages
Screen mirror error
My app keeps indicating screen mirroring is not supported and to shut if off to view on device. I'm not mirroring have shut off wifi cleared data and cache. Restarted phone 2x any other suggestions?
2 Messages
My app keeps indicating screen mirroring is not supported and to shut if off to view on device. I'm not mirroring have shut off wifi cleared data and cache. Restarted phone 2x any other suggestions?
XfinityMartyR
Official Employee
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1.5K Messages
1 year ago
@user_weupez Thanks for reaching out! It sounds like your device may be connected to a Bluetooth Casting device that the Xfinity Stream app doesn't support. Try turning off your Bluetooth connection option on your device to see if that corrects the issue.
2
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Pyro5263
Visitor
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3 Messages
7 months ago
I have the same issue... I have looked at different forms and found some as old as 2 years with the same unhelpful representatives from Xfinity saying to do the same things. Here we are, still paying for a service we do not get.
3
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user_zhtza7
2 Messages
7 months ago
@XfinityJohnG I'd like to us a direct lightning-HDMI cable connection. That is mirroring my iphone for other apps and Youtube. Xfinity Stream is running fine on my phone, but I'd like to use the direct wired connection. It's giving me 3 dots ... and not displaying. (I do not use Airplay or Chromcast.) Can you suggest how to fix this frustrating problem?
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