Monday, November 20th, 2023 2:42 AM

Screen mirror error

My app keeps indicating screen mirroring is not supported and to shut if off to view on device.  I'm not mirroring have shut off wifi cleared data and cache.  Restarted phone 2x any other suggestions?

Official Employee


602 Messages

14 days ago

@user_weupez Thanks for reaching out! It sounds like your device may be connected to a Bluetooth Casting device that the Xfinity Stream app doesn't support. Try turning off your Bluetooth connection option on your device to see if that corrects the issue. 

forum icon

New to the Community?

Start Here