Joejoe33's profile

New Poster

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2 Messages

Wed, Sep 21, 2022 11:14 AM

Saying “subscription required”

Various programs say “subscription required”, but the channels are part of what I pay for. I.e. ABC

Official Employee

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110 Messages

2 d ago

Hello, @Joejoe33. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
•  Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary 
•  Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon) 
•  Click the "New message" (pencil and paper) icon 
•  Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line 
•  Type your message in the text area near the bottom of the window 
•  Press Enter to send it

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