Jeffvia22's profile

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2 Messages

Thu, Jan 23, 2020 5:00 PM

Samsung tablet issue

I was told I could watch tv app on any tablet by salesperson.  Turns out that was a lie. When will I be able to enjoy all of what I was sold when becoming an xfinity customer.  I do not wish to take legal action  at this time if a fix is coming 

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New Poster

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2 Messages

1 y ago

As stated I do not wish to take legal action at this time however, being told something that is untrue and reading many post about this growing problem I hope issue is addressed or Comcast unfortunately may find themselves in a legal battle. Please respond asap. Thank you. Just wanting what I was told I would be paying for. Thanks again,.

Rustyben

Expert

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24K Messages

1 y ago


@Jeffvia22 wrote:

As stated I do not wish to take legal action at this time however, being told something that is untrue and reading many post about this growing problem I hope issue is addressed or Comcast unfortunately may find themselves in a legal battle. Please respond asap. Thank you. Just wanting what I was told I would be paying for. Thanks again,.


combined your separate posts to one thread.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Rustyben

Expert

 • 

24K Messages

1 y ago


@Jeffvia22 wrote:

I was told I could watch tv app on any tablet by salesperson.  Turns out that was a lie. When will I be able to enjoy all of what I was sold when becoming an xfinity customer.  I do not wish to take legal action  at this time if a fix is coming 


you can use most non-ancient ipads and android tablets running recent versions of iOS or android. you can use any desk/laptop, and you can use a Roku device on a TV while connected to your own home wifi. windows tablets will not work. *nix OS devices will not work. 

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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