mapleyb's profile

New Poster

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2 Messages

Fri, Dec 11, 2020 4:00 AM

SAMSUNG frame TV app no longer works

Since teh last update the streaming app is unstable, locks or will not start on my samsung frame TV.

I hav ereinstalled and restarted multiple times to no resolution.

 

Please advise on a fix.   The poor streaming app is likely what will make me cut the cord from your TV services.  Thank You

Responses

jav6joev

Bronze Problem Solver

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2.1K Messages

6 m ago


@mapleyb wrote:

Since teh last update the streaming app is unstable, locks or will not start on my samsung frame TV.

I hav ereinstalled and restarted multiple times to no resolution.

 

Please advise on a fix.   The poor streaming app is likely what will make me cut the cord from your TV services.  Thank You


Are you talking about an app installed on your Samsung Frame TV (as the thread Subject implies) or the Xfinity Stream App on a device trying to stream to your local network connected TV?

New Poster

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2 Messages

6 m ago

The xfinity app installed on teh samsung frame TV last update 11/30/2020

New Poster

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1 Message

6 m ago

I have the exact same issue here. Tried removing and reinstalling the app and that didn't help. The Xfinity Stream app works on a Roku box so will just have to wait till Xfinity fixes the app.

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1 Message

5 m ago

Same here! When I initially purchased and setup the Frame TV by Samsung the app worked for 2-3 days and this was about 3 months ago. I've not found or heard of a resolution since. Very frustrating given the image quality I'm getting via chromecast and the actual fact that I needed to purchase a chromecast to view xfinity streaming on a television that supports the app. How long is this going to be in beta? If the app isn't working it should be removed from the app store.

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