Visitor
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3 Messages
Same issue
I am trying to stream ID GO app on roku and getting the "This network is not included in your current Xfinity TV service" when trying to activate it through Xfinity. I indeed have it in my cable subscription. Please help!
Responses
XfinityMarcos
Official Employee
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386 Messages
2 m ago
Hello, @user_645858, thank you for reaching out to our forum for help with your app issue regarding that channel. I stream a ton, so I totally get where you're coming from. I have your back and will continue to work with you over your private chat.
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XfinityAnna
Official Employee
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220 Messages
2 m ago
We really appreciate the time you spent with us @user_645858 ! I am glad we have been able to help with a refresh and get your app back up and running. If you ever have questions moving forward, please don't hesitate to reach out. Your loyalty to Comcast is greatly appreciated.
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