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Visitor

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3 Messages

Thu, Jul 15, 2021 11:34 PM

Same issue

I am trying to stream ID GO app on roku and getting the "This network is not included in your current Xfinity TV service"  when trying to activate it through Xfinity. I indeed have it in my cable subscription. Please help!

Responses

Official Employee

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386 Messages

2 m ago

Hello, @user_645858, thank you for reaching out to our forum for help with your app issue regarding that channel. I stream a ton, so I totally get where you're coming from. I have your back and will continue to work with you over your private chat. 

Official Employee

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220 Messages

2 m ago

We really appreciate the time you spent with us @user_645858 ! I am glad we have been able to help with a refresh and get your app back up and running. If you ever have questions moving forward, please don't hesitate to reach out. Your loyalty to Comcast is greatly appreciated.

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