Visitor
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1 Message
Same issue since Xfinity network upgrades
I am having the same issues since Xfinity completed what they called network upgrades in my area. I have followed all troubleshooting tips. Does anyone have a good alternative to Xfinity? It seems they are our only option. WiFi is always slow. Lack of competition leads to complacency. Would love to find a good alternative.
XfinityAmira
Official Employee
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4.5K Messages
16 hours ago
Hi user_3xatdg! Thanks for visiting our Xfinity Forum. We appreciate you being a customer with us, and I am sorry to hear about the recent connection issues you've been experiencing. My team would love to further troubleshoot this on our end with you. Please send us a Direct Message. Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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