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user_a54ac4
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Wednesday, September 22nd, 2021 8:42 PM

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Safari 15 cannot open Xfinity stream on the iMac

It hangs on the buffering screen when I try to stream Xfinity TV on the Xfinity website.  Only occurred once I updated to Apple's latest browser, Safari 15.

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Updated 

4 years ago

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133

NoazDad

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29 Messages

4 years ago

Samesies.  Streams just fine using Chrome and MS Edge.  Safari 15.0 just spins on "Connecting to your Entertainment Experience..."

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user_c29bf3

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1 Message

4 years ago

I am also having this issue.

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user_c3c33c

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2 Messages

4 years ago

Just use Google CHROME!!! 

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user_c3c33c

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2 Messages

4 years ago

Just Use GOOGLE CHROME

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user_62a5fa

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1 Message

4 years ago

Same issue here.  Is someone working on this fix?

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jfhansen

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1 Message

4 years ago

I can't open Xfinity stream webpage now days as others have experienced.  Rather than downgrade to a lesser version of Big Sur or Safari -- I merely right click on the Xfinity Safari shortcut on my desktop and click "open with Chrome".  Works fine for me.  Easier than the alternative I think until Apple addresses the issue.  

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Mackie41

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1 Message

4 years ago

Safari 15.1 Beta is available on the Apple Developers website. This fixed the problem for me.

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user_b2ac18

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4 Messages

@Mackie41 I feel sure this is just a simple compatibility issue between Xfinity & the latest version of Safari.  They usually patch issues like this quickly.  I wouldn't make a major change like backing up to an earlier version of Safari or changing cable providers.  Just use Chrome or Firefox or a free streaming app like Friendly Streaming.

4 years ago

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user_b2ac18

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4 Messages

Oh, just saw this.  I will search for the Safari update.  Thanks!

4 years ago

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user_a40459

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1 Message

4 years ago

Has the problem resolved? I am having the same problem for days. Maybe time to switch cable service?

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stevebert8710

New Poster

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4 Messages

@user_a40459 Some posters have mentioned a Safari 15.1 beta on the Apple Developer web site as fixing the problem. I haven't tried it. I'd wait for that to be in general release before making any decisions. In the meantime, Google Chrome and Firefox (latest versions) don't seem to have this problem.

4 years ago

user_b2608d

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2 Messages

4 years ago

Has this been fixed yet ? I cannot get it to work on my MacBook!

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user_b2608d

Visitor

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2 Messages

4 years ago

Has this been fixed ? I can't stream using my MacBook

Thank you!

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gakon

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4 Messages

4 years ago

Safari 15.1 beta seems to allow xfinity stream to work properly for me.  2019 iMac running Big Sur 11.6.

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NoazDad

Contributor

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29 Messages

@gakon Can confirm.  This appears to have been fixed in Safari 15.1 beta.

4 years ago

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user_9f9320

Visitor

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2 Messages

4 years ago

I am also having this problem - it started two weeks ago - I waited, still going on.

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user_9f9320

Visitor

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2 Messages

4 years ago

I am having the same issue - for more than two weeks, I give up after a few minutes. Hope they fix this.

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gakon

Visitor

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4 Messages

@user_9f9320 As mentioned above, the next Safari update should take care of this.  You can download the beta version here: https://developer.apple.com/safari/download/  I haven't done too much yet (other than streaming and some basic searches), but this beta version appears stable to me.

4 years ago

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user_7e049e

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2 Messages

4 years ago

I loaded Firefox and can get to the Xfinity TV stream online.  Using MacOS 11.6 (Big Sur)

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user_b444ec

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3 Messages

4 years ago

Having same problem on MacBook Pro after updating

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