Visitor
•
1 Message
Safari 15 cannot open Xfinity stream on the iMac
It hangs on the buffering screen when I try to stream Xfinity TV on the Xfinity website. Only occurred once I updated to Apple's latest browser, Safari 15.
Visitor
•
1 Message
It hangs on the buffering screen when I try to stream Xfinity TV on the Xfinity website. Only occurred once I updated to Apple's latest browser, Safari 15.
user_b444ec
Visitor
•
3 Messages
4 years ago
Having same problem on MacBook Pro after updating
0
0
user_f024e4
Visitor
•
2 Messages
4 years ago
Streaming gets stuck buffering page while using Safari. Google Chrome all is well.
0
0
user_f024e4
Visitor
•
2 Messages
4 years ago
Streaming get stuck on buffering page while using Safari. All is well when using Google Chrome.
0
0
JSH1205
Visitor
•
2 Messages
4 years ago
Same problem. C'mon Xfinity, keep up. Frustrating not to have access given expense of this service.
2
user_462439
Visitor
•
5 Messages
4 years ago
I'm having the same problem as others were having 21 days ago. Looks like not much progress is being made toward fixing the incompatibility with Safari 15.
1
0
ppaul1
Visitor
•
6 Messages
4 years ago
I did finally get this working by downloading Safari 15.1 Beta from the Apple developers site as stated by others.
5
user_cfc551
Visitor
•
4 Messages
4 years ago
Same here! I'm guessing that this may be on Apple's end. I will check there as well.
1
0
slush777
Visitor
•
1 Message
4 years ago
Can we get compensated for the lack of service? We pay a ridiculous amount of money for xfinity in my area because it is the only cable available. You could at least fix the problem or compensate those unable to connect.
1
0
sgrantmeister
New Poster
•
6 Messages
4 years ago
Same here. As well as chrome. not working at all.
0
0
retired2t2USAF
Visitor
•
1 Message
4 years ago
i am having the same problem right now. so frustrating
1
0
user_5c226e
Visitor
•
1 Message
4 years ago
I'm having the same issue and its almost a month later, is there a fix yet?
1
0
user_3c4966
Visitor
•
1 Message
4 years ago
Same problem here...using Chrome now. Works perfectly.
0
0
GeorgeK21
Visitor
•
1 Message
4 years ago
After spending 1.5 hrs chatting with Xfinity last night - and getting nowhere - I found this forum post... and this morning spent 1/2 hr on phone with Apple to try to confirm the issue is with Safari 15. Both sides blame the other, and both pretend like it's the first time they've heard about the problem. (And, BTW, Apple support didn't even suggest Safari 15.1 beta; they blame Comcast.) It's totally unacceptable that they both waste so much time - both customers and their own support staff. [EDIT]!!
But, yes, the issue does seem to be with Safari 15. Rather than install 15.1 beta, I'll use Google Chrome until the final release.... whenever that is...
Edit: Inflammatory Language
(edited)
0
0
user_ffcf31
Visitor
•
1 Message
4 years ago
I have tried to communicate this same problem to Comcast by phone and chat. Their personnel monitoring those services are incredibly dense and unhelpful and Comcast has no e-mail message service available to describe the problem to. How does one ever get through to Comcast and receive a satisfactory solution in return???
1
0
audie_b
Visitor
•
1 Message
4 years ago
I’m having this issue too! Xfinity robot had me reset the modem. It makes sense that it’s an update bug.. Very frustrating,
0
0