Visitor
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1 Message
Safari 15 cannot open Xfinity stream on the iMac
It hangs on the buffering screen when I try to stream Xfinity TV on the Xfinity website. Only occurred once I updated to Apple's latest browser, Safari 15.
Visitor
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1 Message
It hangs on the buffering screen when I try to stream Xfinity TV on the Xfinity website. Only occurred once I updated to Apple's latest browser, Safari 15.
user_66994f
Visitor
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3 Messages
4 years ago
Firefox will not work for xfinity streaming on my MacBook Pro--message says my system is not compatible, but all systems are newer than what is stated to be the minimum requirement. Of course Safari 15 isn't working at all for xfinity streaming.
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user_9844d6
Visitor
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1 Message
4 years ago
I have have the same issue since I upgraded to Safari 15. xfinity worked with me and came to the conclusion that it is a Safari issue. I have tried all the fixes I can do for Safari to no avail. The problem needs fixing. Please....
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user_cc45b7
Visitor
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1 Message
4 years ago
Safari v15 was pushed out to my MacBook Pro running Big Sur v11.6 on Tuesday, Sept. 21. My Xfinity streaming personal home page, which had been working earlier that day, would not load but hung at the "Now connecting to your entertainment experience" message.
We also have an older MacBook Pro running Catalina v10.15.7 which still uses Safari v14.1.2 and Xfinity streaming works fine on that.
I was able to install Chrome (v94.0.4606.54) on the Big Sur machine and got Xfinity streaming using that browser.
Just a guess but I suspect that the issue has something to do with the introduction of tab groups into Safari with v15.
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brentw09271
Visitor
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6 Messages
4 years ago
Well that was short lived Worked on FireFox for one day now it say what the other person said I don't meet system requirements. Any other work arounds Im going to try on windows parallels and if that don't work go to back up and go back to before update and see if that works
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brentw09271
Visitor
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6 Messages
4 years ago
Don't know how much help this will be but I have Parallels on my iMac which lets you run windows on a mac. I think it cost like $99.00 a year. I already have it so there's that. But Xfinity stream works fine on Parallels. That being said so did Firefox yesterday so I think there's
a free trial not sure. Anyway hope this helps someone.
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RKerans87
Visitor
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3 Messages
4 years ago
I downloaded a free App in the Mac App Store called "Friendly Streaming" and its working for me now. All other browsers did not work, Safari, Firefox, Chrome etc.
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user_2fed7f
Visitor
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1 Message
4 years ago
Its not Xfinity its apple last update big sir and catalina does not stream Xfinity. Switch browser to google chrome runs no problem. Called Apple they told me use google 🤪. That tells me they are going to merge ios with mos because in ios it runs everytime
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user_5f2c1c
Visitor
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3 Messages
4 years ago
i have the same problem. Been talking to Xfinity on phone forever!!!! No help. I have talked with at least three techs
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user_eaaa0f
Visitor
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3 Messages
4 years ago
So many of us have the exact same problem and have talked to both Xfinity & Apple. Two giant companies who would rather play the blame game rather than solve the problem. Some of the best techies work for Apple & yet they are unable or unwilling to take a look at their customer feedback after launching Safari 15 which is almost certainly the culprit. Very disappointing to say the least.
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sterlingma1
Regular Visitor
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10 Messages
4 years ago
Same issue here. I did find that Firefox (currently v92.01) is working. I also have a vitual Mac machine running MacOS 12 Monterrey Beta 7. Same problem there.
Update: Firefox stopped working. My suggestion below (which someone else posted also) is still working. So, I just dropped it in my Dock and I click that. I use my MacBook Air 2014, as a TV screen for business news during the day, when I'm working on my iMac. So this really ticked me off. I did use the direct website broadcasts of the providers, and that worked.
(edited)
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user_2d40ef
Visitor
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3 Messages
4 years ago
I reloaded latest Big Suf from Apple Site and got Safari 14.6.2 after load. I did not update Safari to 15 and everything works fine. I can now get into Xfinity TV streaming without any issues.
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user_6853b7
Visitor
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2 Messages
4 years ago
Same problem here ... was just chatting with Xfinity support but they offered no solutions ... didn't even seem to be aware that it was a problem
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sbram94
Visitor
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3 Messages
4 years ago
Glad it's not just me! It's driving me crazy. I'm in the Apple Beta program, so I'm reporting this!
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user_6853b7
Visitor
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2 Messages
4 years ago
Same problem ... I was just chatting with Xfinity support and they seemed unaware it was even a problem.
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brentw09271
Visitor
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6 Messages
4 years ago
Xfinity is full of it I have called at least 4 times chatted online and if you read all the posts many people on here have called . There tech support read from a book if its not in the book they are not aware of it.
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