New Poster
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1 Message
Roku xfinity steam app
Hello,
I sent in my x1 box with the intention of using my roku to stream. After I sent the box back whenever I try to use the roku app it says subscribe when i try to watch anything. Even though I already have full cable access. No one in customer service seems to understand the issue.
I sent in my x1 box with the intention of using my roku to stream. After I sent the box back whenever I try to use the roku app it says subscribe when i try to watch anything. Even though I already have full cable access. No one in customer service seems to understand the issue.
Responses
bevits
Regular Visitor
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4 Messages
1 y ago
Assume you are using the Xfinity stream beta app? Do you get to the screen where it gives you the alphanumeric code to activate at xfinity.com/activate?
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Rustyben
Expert
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24K Messages
1 y ago
call 800-comcast and select billing. ask the agent to re-add your video subscription as no-equipment-leased service (may still be called Instant TV).
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