snolsen201's profile

New Poster

 • 

1 Message

Tue, Jan 5, 2021 9:00 AM

Roku Stream App Saying No Channels

I just tried to setup Xfinity Sream Beta on my Roku Ultra. The app activated correctly and then took me to the Home page. There were no channels listed, except the free channels. I clicked on the icon and No Channels was didplayed.  I removed the app, unplugged the Roku, waited 5 min, plugged it back in and reloaded the app. I resetup the app with the same results.

 

The app works just fine on my iPhone.

 

Ideas?

Responses

Rustyben

Expert

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24K Messages

5 m ago

I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread from a Comcast Official Employee.

Official Employee

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2.5K Messages

5 m ago

Good morning, snolsen201. Sorry to hear about the app trouble you're running into on the TV. We can help! Please send me a PM with your first and last name. We can go from there.

 

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  

 

Thanks! 🙂

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