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Wednesday, December 31st, 2025 4:14 PM

Roku stick with Xfinity streaming app shows no streaming content available, only items purchased

Xfinity stream app version 9.0 build 0 
On Roku model 3941X2, software version 15.0
 
Opening the app shows a screen that at the top says , 'Purchases' on the left and on the right it has 'settings' followed by the time. Like I'm in a sub menu.
 
There's no streaming content available and no way to get to the main screen that shows when I use the app on other devices.
 
Troubleshooting steps:
  • Signed out and back in
  • Removed/reinstalled the app
  • Tried fresh install on another Roku stick
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