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Bcdavey
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2 Messages

Saturday, June 8th, 2019 4:00 PM

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Roku getting error code 403.102

I’m all of the sudden getting this error message. It worked this morning and then stopped.  ItI is with 403.102 error message. 

 

@CCElla 

 

We have uninstalled the app > reboot Roku > reinstall in that order and it’s still not working. 

 

Could we get some help?

 

Thank you

Bcdavey 

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6 years ago

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darksparks

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4 Messages

6 years ago

I am having the exact same problem, it worked perfectly fine yesterday and now today it's showing this.

Are you using a Comcast brand router? Or your own?

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Bcdavey

New Poster

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2 Messages

6 years ago

It’s an xfinity modem.

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darksparks

New Poster

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4 Messages

6 years ago

Sorry, but I reset my router setup and it was a misconfiguration of VPN that was causing our connections to be routed incorrectly. Good luck with resolving yours.

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CCPhill

Silver Problem Solver

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11.2K Messages

6 years ago

Hi Bcdavey, thank you for reaching out here on our community forums with your concern. Please let me know if you are still receiving this error.

 

Thank you 

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CCPhill

Silver Problem Solver

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11.2K Messages

6 years ago

Hi Bcdavey, I haven't heard from you but please reach back out if you still need assistance. We are here to help!

 

Thank you 

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