remotetveic's profile

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Tue, Oct 27, 2020 9:00 AM


Roku Channel List / Scrolling / Subscription

Xfinity Stream Roku Beta ver 5.4


1 - Where can I find a channel list of the physical channels?  IE channel 4 = CBS, 31=FOX, etc for all network channels as opposed to scrolling forever looking just at the channel icons?


2 - Why do channels repeat within the listing - IE my CBS is Channel 4 - but then is duplicated at Channel 1004.  Same for other channels?


3 - When you get to the end of the listings (either at the bottom or the top of the channel order) - why does it not roll back onto itself? ie start back at the lower channels again


4 - Watching a channel and go to mini guide.  When hovering over the mini guide - why does it no allow you to go to a full size guide and make the channel you are currently watching - become smaller - so you can see what is on later.  Currently you have to almost exit completely out of the app to see full channel guide.


5 - Channel recording - there seems to be no availibility to record a show you are watching without going back out to the full guide and then go into the record show.  Should have ability to be watching your channel - and press right button - like going into the mini guide - but there be additional button for option to press record - and either indicate how long or to record remainder of program.


6 - Favorites channel do not alway populate - although with v5.4 update it seems much better.


7 - Tier Subscriptions - I have not found a way to only see the channels that I am 'subscribed' to.  When I go into see other channels on my channel line up - I'll get the 'You must upgrade your packagae listing'.  Well - give me the ability to see just the package of channels that I am subscribed to along with an entire package channel listing - or grey those channels out or something.  This goes back to my channel listing question #1.


8 - Labels for posting - really need one for Roku streaming as well.


As well - where can I find what was fixed or new options when a software update has been done on the Roku App Xfinity Beta.


I was a former Dish Network customer for 19y 11m 8d and finally ditched several months agao due to overall no value given to pre-existing customers that had supported then for all the years, along with looking at cutting my overall bills.


I work within the broadcast industry and do multiple beta testing for broadcast product gear used on productions.


Thanks much

- remotetveic


Official Employee


6.4K Messages

2 y ago

Hi @remotetveic

Thanks for using the Xfinity Forums to share your feedback regarding the Roku Beta Stream App. What type of device are you using? Please note that Xfinity X1 is the best way to watch Xfinity TV, and not all features of X1 are available if you choose to use a Partner Device. 

The easiest way to find/search for the channels you mentioned would be by pressing OK on the Search button on the main menu to go to the Search page. You can search for a movie, TV show, or network (a collection of channels). The search feature uses a predictive search that gives you results as you start entering the name. Recent search results are also shown if available. 

The channels that repeat would be for SD/HD (the higher channels would be the HD channels).  As for your other bullet points, that feedback can be provided you our engineers to help make this experience better. You can also review the following links: 

Navigate the Xfinity Stream Beta App on Smart TVs 

Xfinity Stream App on Xfinity TV Partner Devices FAQs 


Please let us know if you have any other questions. I hope this helps. 


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