Beegarden's profile

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3 Messages

Thu, Oct 10, 2019 5:00 PM

Roku apps requiring re-validation over and over again

We purchased a Roku box and downloaded all the apps for channels that we subscribe to but after a week or two, the apps are asking us to re-validate which means getting a code and getting on the internet to validate over and over again.  I don't understand why since we have not changed our subscription service with Xfinity.  Does anyone have a fix to this issue - its a real pain. 

 

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Rustyben

Expert

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24K Messages

2 y ago


@Beegarden wrote:

We purchased a Roku box and downloaded all the apps for channels that we subscribe to but after a week or two, the apps are asking us to re-validate which means getting a code and getting on the internet to validate over and over again.  I don't understand why since we have not changed our subscription service with Xfinity.  Does anyone have a fix to this issue - its a real pain. 


that would be a question to the 3rd party app providers. the stream app is working fine?

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3 Messages

2 y ago

I do not use the stream app because i do not like it - the features are lacking therefore I prefer to get on the xfinity box instread. 

New Poster

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3 Messages

2 y ago

I do not understand why it would be the apps such as sci-fi, tcm, lifetime, tbs - these are just a few. then all the premium channel apps. I have read other posts and research and I believe it goes back to xfinity since that is our service. We did not purchase other programs on subscription. 

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