Visitor
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2 Messages
Request for Xfinity Stream App Support on TCL Google TVs
Hello,
I’m writing to request support for the Xfinity Stream app on TCL Google TVs, specifically models such as the TCL 85QM7K running Google TV / Android 14.
Currently, the Xfinity Stream app is not available for download through the Google Play Store on TCL Google TV devices. Many customers, including myself, rely on Xfinity for cable and streaming services and would greatly benefit from native app support directly on these televisions.
TCL Google TVs are becoming increasingly popular, especially in larger home entertainment setups, and adding the Xfinity Stream app would greatly improve the user experience by eliminating the need for additional streaming devices.
Please consider enabling compatibility or adding official support for the Xfinity Stream app on TCL Google TV models.
Thank you for your time and consideration
user_42d5af
Visitor
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2 Messages
4 months ago
I also want the xfinity stream app on my the google streaming device I just bought. Why is it missing on this platform?
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user_ay8ijc
Visitor
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1 Message
4 months ago
I agree, I just purchased an outdoor tv that comes equipped with Google TV, but cannot connect to the xfinity programming that I pay for on the TV. I may search for another carrier. b/c the tv and soundbar are expensive. Cable and internet can be obtained elsewhere.
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b-whiteside
Frequent Visitor
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11 Messages
3 months ago
And on my TCL 32Q3K smart TV. Can not find Xfinity Stream on Google Play so I can not install it. Set has lastest FW update.
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lisaIL
New Poster
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2 Messages
3 months ago
How about all Google TVs? We were told by the Xfinity rep that we don’t even need boxes because of the streaming only to find out it’s not true.
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user_dk090c
Visitor
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1 Message
2 months ago
Yeah?
wasted the whole night. I'm going to return the Tv
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user_j1hm26
Visitor
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1 Message
1 month ago
I agree you need to add Xfinity stream to Google tv App Store
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user_wb19pl
Visitor
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2 Messages
1 month ago
We also are trying to get the app on google tv and can’t. Seems like their plan so you have to rent more boxes. Of course they won’t give any retention discount even with us being customers for 30 years
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user_wb19pl
Visitor
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2 Messages
1 month ago
Another customer to post same issue. 30 years loyal. Try to lower bill and they suggest downloading the app and can’t since not available on google tv for my tcl tv. So stuck with boxes. Won’t give a discount despite 30 years and they apparently aren’t progressing to get the app out there. At some point we will get to changing providers I guess
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user_07qzqb
Visitor
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1 Message
25 days ago
I’ll add my name to the list of people requesting the stream app on TCL and google tv store.
I’m a long time Xfinity subscriber and am likely to switch to youtube tv if this isn’t resolved before the end of the year.
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user_302d2w
Visitor
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1 Message
4 hours ago
I ripped com.xfinity.cloudtvr.tenfoot (a free app, with no purchase required) from an android based firetv and installed that to my client's Google TV streaming boxes, which works fine for now. For anyone here who wants a "I want it working now!" solution, there you go.
The phone app from play store (com.xfinity.cloudtvr) appears to fail the token callback from any installed browser I tried, which was several (and as such is unusable, since the sign in process for the phone app requires a browser), and the TV one I mentioned isn't available anywhere else.
All they have to do to get this to work is submit the app I mentioned to the Play Store and make it available for Android TVs, it's already compatible and this requires minimal effort.
I'll make it quite clear that support for android TVs in some form is make or break. My clients aren't going to buy (or rent yours) different TVs or streaming devices, they will sooner find a different TV provider.
You already have a working TV app, just upload it to the play store and save me and everyone else the hassle please.
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