MCummins's profile

Regular Visitor

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2 Messages

Wed, Jul 24, 2019 7:00 PM

Removing unnamed mobile device from stream app

Good evening I would like to have all mobile devices that are currently logged into my account to be deprovisioned. I think that is what I need. Basically I want all MOBILE DEVICES that are connected to have to type in a username/password when they load the app on their phones. Can you help me with this?

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Responses

Accepted Solution

ComcastKenF

Official Employee

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8K Messages

2 y ago

Hey MCummins! Thanks for posting on the forums! We appreciate your time. Let's deprovision those devices. I got your private message so I'll follow up there. 

 

Ken

Rustyben

Expert

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24K Messages

2 y ago


@MCummins wrote:
Good evening I would like to have all mobile devices that are currently logged into my account to be deprovisioned. I think that is what I need. Basically I want all MOBILE DEVICES that are connected to have to type in a username/password when they load the app on their phones. Can you help me with this?

a comcast employee will reply to your post within 72 hours of your post. you can call 800-comcast and ask for customer service and ask the agent to do the deprovision.

ComcastKenF

Official Employee

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8K Messages

2 y ago

MCummins, nice chatting with you! Thanks for the convo in private message. Glad we were able to remove those devices from your account. Post again if you need anything. Thanks for your business! 

 

Ken

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