Ronniemann's profile

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1 Message

Sat, Jan 4, 2020 2:00 PM

Removing previous users from using my xfinty stream password change doesnt work

I gave access to someone before and I no longer have contact with them and they are still using my data on xfinity stream how can I remove the user password change doesnt work they have to log out but they havent

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Rustyben

Expert

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24K Messages

1 y ago


@Ronniemann wrote:
I gave access to someone before and I no longer have contact with them and they are still using my data on xfinity stream how can I remove the user password change doesnt work they have to log out but they havent

 need a bit more information. did you give them your own username/password or did you have or create a secondary username/password (by signing in at xfinity.com and going to account, then going to users)? if you created a user you will need to remove the user (restrict them or delete them) or change the password for their username.

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