Mrst3's profile

New Poster

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2 Messages

Tuesday, January 12th, 2021 10:00 PM

Closed

Removing people that are logged in to my Xfinity stream app

I gave someone my login for the Xfinity stream app and I no longer want them to have it. How can I have the devices logged out of the app and required to enter password again?

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Expert

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1.4K Messages

4 years ago

Gold Problem Solver

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25.9K Messages

4 years ago

@Mrst3
It’s been escalated to an Official Employee to help deprovision your account

New Poster

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2 Messages

4 years ago

Thank you! I have already reset my password and it did not log out the devices signed in to the stream app.

Expert

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24.6K Messages

4 years ago

adding... while waiting, the person may have added another user (separate password). go to xfinity.com sign in and go to account, then users to see if any new users there you had not yourself added.

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