U

Visitor

 • 

1 Message

Mon, Aug 23, 2021 1:09 PM

removing close captions

New Samsung tv, the close caption feature came on and I am unable to remove the close caption and I would like to stop this feature

Responses

XfinityAbbie

Official Employee

 • 

560 Messages

2 m ago

@user_25dbe0 Hello and thank you for taking the time to reach out to us today. If you are using the stream app on your TV, you would push the down button on the remote, and you would see the closed captions come up on the bottom right corner of the screen. 

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