Recordings that show up on box do not show up on Roku app until much later

Question

I've been watching Xfinity recordings on my Roku app for years. Just recently, there has been a delay in my recordings showing up in the Xfinity app on my Roku devices. The delay can be several hours.

XfinityEmilyB · Answer

user_z99pvq Welcome to our community forum! Thank you for reaching out so we can see what's going on with the availability of your recordings on the Xfinity Stream app. Are you noticing this on any other devices when you check your recordings through the app, or is this just affecting the Roku device? What troubleshooting steps have you already tried?

Xfinity Stream App

user_z99pvq

Recordings that show up on box do not show up on Roku app until much later

XfinityEmilyB

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