erfisch's profile

Visitor

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1 Message

Thursday, April 20th, 2023 11:38 PM

Closed

Recordings not showing up on mobile devices

All my recordings on my DVR are not showing up on my mobile devices. They only list the 4-5 most recent.

It appears I am not the only one this is happening to. 

Official Employee

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695 Messages

1 year ago

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

Visitor

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4 Messages

1 year ago

I am having the same issue on the Xfinity Steam app.

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