Recordings missing and on demand does not have them.

I have several shows I was recording and when I was finally able to sit and start watching them, I notice that between the first to sixth episodes of the seasons are missing. Then to put salt on the wounds, I can't find the missing episodes in the on demand option. Why?

This conversation is no longer open for comments or replies and is no longer visible to community members.

Responses

Rustyben

Expert

•

24K Messages

2 y ago

@mstump wrote:
I have several shows I was recording and when I was finally able to sit and start watching them, I notice that between the first to sixth episodes of the seasons are missing. Then to put salt on the wounds, I can't find the missing episodes in the on demand option. Why?

you posted in the stream app area of the forum. the Stream app only has the last 60 hours recorded (older recordings fall off). the recordings will remain longer on the home DVR equipment.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer! tick

0

Xfinity Stream App

mstump

Recordings missing and on demand does not have them.

Responses

Rustyben

New to the Community?