Thu, Aug 22, 2019 4:00 PM
2 y ago
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@Bange920 wrote:My recordings on the xfinity stream app are not playing any sound while the video is playing. Live TV plays sound fine. This happens when I am on home WiFi and also when I am not. Any ideas?
did you try a different stream device or computer to see if the audio works? it is likely that your non-working device is set to listen to SAP (secondary audio program) or Descriptive TV audio channel where there is no audio in that particular stream.