Visitor
•
1 Message
Record button missing from xfinity stream app
I like to manage and set my recordings from the xfinity stream app. After moving recently, I was able to self install my tv box and router, but now I can no longer record from the app. I have deleted and redownloaded the app on multiple occasions. Is there a way to get the record button back?
There is also no record button when I go on the xfinity stream website.
user_39cb23
Visitor
•
2 Messages
2 m ago
Same here, using latest version of app on several diff devices.
0
0
XfinitySelena
Official Employee
•
680 Messages
2 m ago
Hello @user_ebcfdd! Thank you for reaching out to us here via Forums! I am sorry to hear you are having issues with your recording functions via your Stream app. Can you please send us a DM so we can help?
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Peer to peer chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0
user_fb0ee1
Visitor
•
1 Message
11 d ago
I am having the same problem. Reported it last week and have heard nothing. Has it been fixed?
1
0