JeffA11's profile

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Mon, Jan 4, 2021 2:00 PM

Re: Xfinity stream stopped working

My Xfinity Sream app quit on 2 of my ipads. gives me a app out of date error code 14001. when I go to donload the update the stream app is not listed on the Apple App store. It seems to work fine on my brand new Ipad and when I search the app store the App shows up but only on that Ipad not the other ones. 

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Rustyben

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24K Messages

6 m ago


@JeffA11 wrote:

My Xfinity Sream app quit on 2 of my ipads. gives me a app out of date error code 14001. when I go to donload the update the stream app is not listed on the Apple App store. It seems to work fine on my brand new Ipad and when I search the app store the App shows up but only on that Ipad not the other ones. 


your older ipad will not update iOS to a newer version (out of date). new IPad works because it is running newer iOS version.

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2 Messages

5 m ago

I'm sorry but this is frustrating. The fact that at one point in time I was able to stream on iPads with an older OS is an issue. There should be an option to allow for older versions of the app to run. This is not difficult and very possible. I have 3 iPads that are now useless if I want to stream Xfinity. Does Xfinith have some sort of deal with Apple to push us to newer products? I can run the streaming app from my 8 year old laptop with win7.. think about that. This should be no different. Another example of Xfinity choosing poor customer service.

Rustyben

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24K Messages

5 m ago


@soriac wrote:

I'm sorry but this is frustrating. The fact that at one point in time I was able to stream on iPads with an older OS is an issue. There should be an option to allow for older versions of the app to run. This is not difficult and very possible. I have 3 iPads that are now useless if I want to stream Xfinity. Does Xfinith have some sort of deal with Apple to push us to newer products? I can run the streaming app from my 8 year old laptop with win7.. think about that. This should be no different. Another example of Xfinity choosing poor customer service.


no conspiracy, it is just obsolete gear. I had to replace an iPad Mini 2 for same reason (not just xfinity stream but other needed apps). 

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