@Everhart_randy wrote: I need help with this issue on my TCL and LG TVs. Customer service has no clue what to do asked me to call back and try a different rep
I promoted your post to a separate thread on the same area of the forum and I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread from a Comcast Official Employee.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
Greetings, @Everhart_randy! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear of the issues you are running into when it comes to the streaming app on the Roku. I would like to have a look at this and see what's going on. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Solution.
Responses
Rustyben
Expert
•
24K Messages
1 y ago
I promoted your post to a separate thread on the same area of the forum and I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread from a Comcast Official Employee.
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ComcastMichael
Official Employee
•
2.9K Messages
1 y ago
Greetings, @Everhart_randy! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear of the issues you are running into when it comes to the streaming app on the Roku. I would like to have a look at this and see what's going on. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.
0
0