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2 Messages
Problem With Xfinity Stream App
My Xfinity works fine on my TV but the Xfinity Stream apps (Version 5.13.1.1502) on both my iPhone 8 Plus and my iPad Pro (both are iOS 13.4.1) stopped working a couple weeks ago. When I open the app and I’m logged in, it shows labels for the various programs but no pictures of anything. When I try to open a program, it just goes to a black screen with the title of the program at the top and 3 horizontal dots in the middle, blinking like when a program is loading. It doesn’t matter what type of program I select — Live TV, On-Demand, or DVR Recordings — I get the same 3 blinking dots. I wait and wait but it doesn’t change. I’ve tried everything I can think of... closed the app by swiping it up my screen, restarted my devices, did a hard reset of my devices, deleted the Xfinity Stream app and reloaded it, and even tried a combination of these things. My WiFi is on my home network. I don’t understand why I’m having this problem. Prior to it NOT working it was working perfectly. Can someone please help me?
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Glotalk2
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2 Messages
1 y ago
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Golfbuddyfl
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1 Message
6 m ago
Thank you, thank you! I have been trying everything like you to get my Xfinity Stream App to work. Reset my WIFI and it now work perfectly! Just unplug the router and let it sit for a few minutes then plug back in and wait for it to come totally back to life and you should be set.
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lgs269
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2 Messages
2 m ago
This! I'm so glad I came across this post. I was having the same issues as the OP and never thought about restarting my Xfinity modem as a fix. After the restart, the Xfinity Stream app is now working again. Thank you!
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Rustyben
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24K Messages
2 m ago
closing old thread. feel free to create a new post.
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