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11/13/2026 1:13 PM

Please rollback Stream app redesign!!!

There are so many frustrating issues with the new stream app! You may think they are dumb but they aren’t to your actual users. It’s embarrassing to say “powered by common sense media”!!! I’m a product manager and was a QA many years ago. Did you research these changes with actual customers before you rolled this out? The page most impacted - for the worse - is the Guide. These are my top 10:

1. I can no longer search for a channel and select it. Instead I must scroll until I find it. The most impactful missed feature! 

2. Recordings no longer indicate if they are ‘new’ or ‘repeat’s

3. The year the content was made no longer appears. 

4. The font/display is TOO LARGE requiring even more scrolling than before. 
5. The ‘All Channels’ drop-down includes ‘Sports’. There is no need for it to also be in the lower menu bar. Very biased change!!!

6. The program box lists the start time but is useless clutter because you already see the time at the top.

7. From a series program view, I can longer choose ‘Episodes’ to find older/upcoming ones.

8. When I do find one with a ‘Season’ drop-down, there is no indication if I’ve previously ‘watched’ a program. 

9. The display/font of a program is too large and I have to scroll down to see the ratings in GIANT FONT.

10. There is no way to switch back to classic view. 


I’m finding it very hard to believe improved customer experience was the goal with this update. Please make the above adjustments or provide a way to flip back to the prior view ASAP! Comcast cable is not cheap and I expect better than this for my money!!!

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