Visitor
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2 Messages
Playback Issue 2111
I have an Insignia FireTV I am getting an error for WGN Channel 9, ABC 7, NBC 5, CBS 2 PLAYBACK ISSUE::2111
I pay way to much money for these errors what is the resolution?
Visitor
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2 Messages
I have an Insignia FireTV I am getting an error for WGN Channel 9, ABC 7, NBC 5, CBS 2 PLAYBACK ISSUE::2111
I pay way to much money for these errors what is the resolution?
XfinityRenee
Official Employee
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25 Messages
15日前
I am so sorry that you are having this happen to you when trying to watch your channels! I am happy to look at how I can help! Can you please shoot me a DM with your name and address? I would be happy to help! @user_77b95e
You can send me a DM by following these directions:
To send a direct message you may need to:
Click "Sign In"
Click the "direct message" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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user_77b95e
Visitor
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2 Messages
10日前
It's working now thank you I cleared my cache deleted the app and reinstalled that helped
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