ShauraMeservy's profile

Regular Visitor

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5 Messages

Mon, Feb 17, 2020 10:00 PM

Playback Issue 100000: A DRM error has occurred. Please try restarting this video stream.

I'm getting this error on both my iPhone and my iPad. I cannot watch any channels or content. Efforts to do so result in an eventual time-out and this error message.

 

I've restarted both devices. I'm at home and am connected to my Xfinity / Comcast home internet, which is running normally. The operating system on both devices is fully up to date.

 

How can I fix this problem?

Responses

Rustyben

Expert

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24.1K Messages

1 y ago


@ShauraMeservy wrote:

I'm getting this error on both my iPhone and my iPad. I cannot watch any channels or content. Efforts to do so result in an eventual time-out and this error message.

 

I've restarted both devices. I'm at home and am connected to my Xfinity / Comcast home internet, which is running normally. The operating system on both devices is fully up to date.

 

How can I fix this problem?


in the past these issues resolved by themselves in a few hours. It could be a server outage/upgrade/etc. working now?

New Poster

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1 Message

6 m ago

a DRM O. WHAT IS THIS
Rustyben

Expert

 • 

24.1K Messages

6 m ago


@Gail58 wrote:
a DRM O. WHAT IS THIS

what device? operating system? VPN? ouside of the USA? have screen mirroring turned on? have an HDMI cable connected?

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