Visitor
•
1 Message
Peacock Premium Plus ad free
So, I just learned that Xfinity will not let you pay for the upgrade from their free Peacock Premium to Premium Plus ad free as of March 2026. I was told by customer support that I had to go to the Peacock site and pay for the upgrade there. When I go to the Peacock site, it will not let me upgrade my account because it says that my account is managed by Xfinity. So how do I upgrade it? I am just a wifi customer and I do not have Xfinity TV service.
XfinityAlyssaA
Official Employee
•
2.5K Messages
2 hours ago
Good evening @Grosseile403, and thank you for reaching out to us on our Community Forums with your questions about upgrading to Peacock Premium Plus. You can upgrade or cancel your Peacock Premium subscription by following the steps outlined on our website here: https://www.xfinity.com/support/articles/cancel-peacock-premium-plus.
Have you had a chance to try these steps yet? If you run into any issues or have additional questions, please let us know—we’re happy to help.
0
0