1 Message
Peacock Premium not working
I saw that as a platinum member I have Peacock Premium. I activated it and it says claimed, but when I go to use it using the link it says your account is not eligible. What do I do?
1 Message
I saw that as a platinum member I have Peacock Premium. I activated it and it says claimed, but when I go to use it using the link it says your account is not eligible. What do I do?
XfinityChelseaB
Official Employee
•
1.5K Messages
4 days ago
Hello @user_wxmza4, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
0
0