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09/23/2026 7:50 PM

Peacock Premium Activation Error PPG_0017

My Peacock Premium benefit is included with my Xfinity service, but I’m receiving error PPG_0017 saying my Xfinity account is already linked to another Peacock account. Please identify the Peacock email currently linked to my Xfinity account or perform a backend unlink/reset so I can activate Peacock Premium with my current Peacock account.

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Official Employee

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1.8K Messages

21 days ago

@user_wh87v0 Thanks for letting us know. Follow the steps on this page https://www.xfinity.com/support/articles/streamsaver-offers-overview, under the section for 'Forgot/change email'. 

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