Peacock Activation

I am unable to activate my peacock subscription that is included in my 1 GB plan. After clicking the link to activate, I am taken to the Xfinity stream store subscription screen but the subscription doesn't appear. When clicking on the add & manage subscriptions button, it says peacock is already included and I can do nothing further. When clicking to activate peacock link directly, it says my account isn't eligible for the peacock offer.