Visitor
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1 Message
Peacock access
Hello,
I have a peacock account via Xfinity rewards. However, shows I can watch on my TV app and streaming box are locked on my cellphone. However do I fix this? I tried deleting and reinstalling the app, signed out, signed back in but everything is still locked.
Thank you,
Lourdes
XfinityAmira
Official Employee
•
4.9K Messages
3 hours ago
Hi @user_lt9yb7! Thanks for reaching out on our Xfinity Forum. My team is here to help. To further troubleshoot this Peacock activation issue, please send us a Direct Message. Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” (upper right corner of this page)
• Click the “Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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