PBS Passport App

@user_283664 we're truly sorry to hear that you are looking to leave our Xfinity family. I would love to see if there is anyway we can help you stay with us! Please send us a DM with your full name and address to Xfinity Support. 

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@Amc5​  Hello and thank you for reaching out over our Xfinity Community Forum, and thank you also for that valuable feedback. I would highly recommend submitting your feedback through our official Xfinity feedback form, so it can go through the proper channels and get the right eyes on the issue so to speak, which can be submitted here https://comca.st/3NuUK3K.

I also want the pbs app. You have pbs kids, for some reason. Why not the adult version?

@user_b255d1​ 

I agree totally. It's disappointing and disgusting that Xfinity doesn't support the PBS App, denying us a TV service we pay PBS for. Just another reason to consider alternatives, as Xfinity raises prices again (Jan 2023 added new taxes & fees)! Xfinity service has been spotty this past year (even though I pay for extra speed-it has been sluggish and fails to load at times; telephone contact with xFinity is convoluted, time-wasting, not user friendly; prices & packages are not readily available online and package pricing definitely not transparent. I use very little of the $200/mo. service I pay for.   One (of many) unhappy customer(s)

Good afternoon, @user_c6d745 and thread. I love watching PBS as well and understand wanting to see Passport added. I submitted this feedback on your behalf. You can also make the request at our Channel Request Availability Survey. We definitely want to offer the content that you want to watch and are glad you are sharing your feedback! 

We have a Roku TV in one room where we can get PBS Passport. But we are out of luck if we want to watch it in our living room. How much sense does this make? Please add this option to our xfinity service. We, too, pay $250 or more a month to Comcast.

Hey @user_ae59c6! Thanks for reaching out to us on the forums and letting us know you would like to see the PBS passport part of the x1 family! We will be passing this feedback along to the proper channels for future enhancement and consideration for making the X1 experience even better! On a side note, did you know you can download the Xfinity Stream app on Roku and still have access to your channels? Another thing you can do would be to use an HDMI splitter or switch so that way you don't have to unhook anything.